My Process
Empathize
I put myself in the users' shoes.
I listen.
I ask questions.
Define
Based on user insights, I define the problem.
I discuss.
I redefine.
Ideate
I conceptualize different approaches to the problem.
I collaborate.
Prototype
I build wireframes and mockups with accessibility and inclusivity at the center.
Test
I go back to the users.
I inquire.
I listen.
I empathize.
I adjust.
Projects
CU Boulder
Role: UX Content Designer & Researcher
Tasks: Conduct a Card Sort, surveys, and thematic analyses, then present my findings, and implement IA changes.
MUUD
Role: UX Designer & Researcher
Tasks: Design a mental wellness and mindfulness app for an emerging startup that encourages users to journal, be active, and reflect. Assist with creating and conducting usability testing.
Jumpsuit
Role: UX Researcher
Tasks: Define research questions, craft meaningful user interviews, conduct interviews, synthesize insights, present to stakeholders.
Piñata
Role: UX Researcher
Tasks: Design surveys, conduct user interviews, interpret and present insights for company-wide consumption and implementation.
FleetOps
Role: UX Researcher
Tasks: Conduct research to validate company's offerings, work on UI designs for old and new products.